Refund policy

Refunds


Digital goods, no returns.

All products sold by OpenRoute are digital downloads - wallpapers, printable art, and content kits delivered instantly after purchase. Because the files are accessible immediately, we cannot offer refunds once a download link has been issued. If your file is corrupted, missing, or does not match its description, contact us within 14 days of purchase and we will resolve it - a replacement file, a correction, or a refund where appropriate. Reach us at [openroutedesigns@gmail.com] with your order number.